Privacy Policy

Last updated: October 4, 2026

Brandchive ("Brandchive", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us.This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our digital products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with Brandchive:

Information you provide directly

This may include:

• Name

• Email address

• Phone number, where required

• Billing or transaction information

• Information you provide when contacting us

• Information provided when subscribing to our emails or other communications

  
  

We do not directly collect or store your complete payment card, UPI, or banking credentials. Payments are processed through our third-party payment provider, Razorpay.

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser and device information

• Operating system

• Pages visited

• Referring URLs

• Approximate geographic information

• Date and time of visits

• Website interactions and usage information

  
  

We may also use cookies, pixels, and similar technologies to understand how visitors use our website and to measure advertising performance.

2. How We Use Your Information

We may use the information we collect to:

• Provide and deliver products you purchase

• Process and confirm transactions

• Send purchase confirmations and product-access information

• Respond to questions, requests, or support inquiries

• Improve our website, products, and services

• Understand how visitors interact with our website

• Measure the effectiveness of our marketing and advertising

• Prevent fraud, abuse, or unauthorized activity

• Send marketing or educational communications where you have consented to receive them

• Comply with applicable legal and regulatory requirements

3. Payments

Payments for our products may be processed through Razorpay.

When you make a purchase, Razorpay may collect and process information necessary to complete the transaction, including payment and transaction details.

We do not have access to your complete card, banking, or UPI credentials.

Razorpay's processing of your information is governed by its own privacy policy and terms.

4. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies on our website.

These technologies may help us:

• Understand website traffic and usage

• Measure conversions

• Remember certain preferences

• Improve website performance

• Understand which marketing campaigns lead to visits or purchases

• Show or measure relevant advertising

We may use Meta Pixel and Meta Conversions API (CAPI) for advertising measurement and conversion tracking.

These technologies may process information such as browser activity, website interactions, and advertising identifiers to help us understand whether visitors who interacted with our advertisements subsequently visited our website or purchased a product.

We may also use third-party analytics or tracking tools, such as PixelFlow, to facilitate these technologies.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Advertising and Meta

We may use Meta's advertising services, including Meta Pixel and Meta Conversions API, to measure advertising performance and understand how users interact with our website.

When you visit our website or interact with our advertisements, certain information may be shared with Meta in accordance with the applicable technologies and settings.

Where applicable, Meta may use this information to measure conversions, improve advertising relevance, and provide advertising and measurement services.

You can learn more about how Meta processes information through Meta's privacy resources and manage certain advertising preferences through your Meta account settings.

6. Email Communications

If you purchase a product from us, we may use your email address to:

• Confirm your purchase

• Provide access to your purchased product

• Send important service-related information

• Respond to support requests

If you separately subscribe to our marketing communications, we may also send you educational content, updates, and information about Brandchive.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Transactional or service-related emails may still be sent where necessary to fulfil your purchase or provide customer support.

7. Product Delivery

Digital products purchased from Brandchive may be delivered electronically through our email or digital-product delivery providers.

These providers may process your name and email address, along with information necessary to fulfil your purchase and provide access to the product.

We may use third-party services such as Kit, ActiveCampaign, or other service providers for email communication and product delivery.

8. How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers when necessary to operate our business and provide our services.

These providers may include:

• Razorpay — payment processing

• Framer — website hosting and infrastructure

• PixelFlow — advertising measurement and tracking

• Meta — advertising and conversion measurement

• Kit / ActiveCampaign — email communication and product delivery

• Analytics, hosting, security, or technical service providers

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information where required by law, legal process, governmental request, or where reasonably necessary to protect our rights, users, or business.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling purchases, providing customer support, maintaining business records, complying with legal obligations, and resolving disputes.

The retention period may vary depending on the type of information and the reason it was collected.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent where processing is based on consent

• Object to or restrict certain forms of processing

• Unsubscribe from marketing communications

To make a privacy-related request, contact us using the details provided below.

We may need to verify your identity before processing certain requests.

13. Children's Privacy

Our website and products are not intentionally directed toward children under the age of 18.

We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Brandchive
Email: hello@brandchive.com

By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.